Information about UBER in Mexico

Uber Locations in Mexico

Using Uber as transport service in Mexico

Uber POOL in Mexico

Should I take an Uber or a Taxi in Mexico?

• Easy to use - By using a smartphone from any location.
• Fare estimate - Get a fare estimate before your ride.
• New vehicles - Late model cars.
• Credit Card Payment - No need for cash although the drivers can also accept cash (available in some locations).
• Safety - For both, driver and passenger (camera, mobile device) by using the app.
• Enjoy the Happy Hours - If you’re drunk and need a ride, UBER is safer than a taxi nevertheless take a non drunk buddy along with you and stay awake during the ride.

• Dynamic pricing - When fares are higher due to dynamic pricing (see the actual fare before they request a ride) which sometimes could be 300% higher than the usual rate (e.g. rush hours, dates of concert events, and during rain).
• Average citizens can provide the UBER service - Some of them are not be prepared to provide useful information to the tourists, compared with taxi drivers that have years of experience with tourism.
• Long-term driving - UBER will send you a new driver every time that you need a ride; on the other hand private transport or local taxi service can get you the same driver for your entire trip.

Important safety tips

• Plan ahead. Before you request a ride, think about where you’re headed and review the safety features in the app so you know how to use them. You can also schedule your trip in advance.
• Request your ride inside. Avoid spending unnecessary time outside alone with your phone in your hand. Instead, wait indoors until the app shows your driver has arrived.
• Get in the right car. Before you get in the car, check that license plate, driver photo, and driver name all match what’s listed in the app. Uber rides can only be requested through the app, so never get in a car with a driver who claims to be with Uber and offers a ride.
• Be a backseat rider. If you’re riding alone, sit in the backseat. This ensures you can safely exit on either side of the vehicle to avoid moving traffic, and it gives you and your driver some personal space. There could be some locations (e.g. Airports) where the driver may request you to seat in the front seat to avoid problems with the local transport services.
• Buckle up. Always wear a seatbelt, even when travelling short distances especially children. It's the law in Mexico and a car insurance requirement.
• Share your trip details with a friend. While en route, tap “Share status” in the app to share your driver’s name, photo, license plate, and location with a friend or family member. They can track your trip and see your ETA without downloading the Uber app.
• Protect your personal information. There’s no need to share your phone number or other contact information with your driver. If a rider and driver need to contact each other, the Uber app automatically anonymizes both phone numbers to protect everyone’s privacy.
• Follow your intuition. Trust your instincts and use your best judgement when riding with Uber. And if you ever feel you’re in an emergency situation, call 911 immediately, and feel free to record on video the situation to present charges.
• Be kind and respectful. As outlined in Uber's community guidelines, respect your driver and his or her car. Uber may charge additional reparation fees if needed (e.g. puke the seats after-party). Remember the driver will rate you as passenger as well.
• Give feedback on your trip. Uber has a 24/7 strong global support team and will follow up with appropriate action on any reports of conduct that violate the community guidelines.

UBER eats in Mexico

Trademark Legal Notice